Unified communications (UC) is a term used to describe technology that connects people together. The technology itself is ubiquitous and we used them daily, sometimes without realizing it. Video Conferencing, Telephony, Faxes, Short/Instant Messaging can all be loosely classified under UC systems.

Covid-19 has unraveled the world we live in today, and most countries have closed their borders to some degree. International travel is down by more than 90%. In this time, businesses are heavily reliant on UC to function. Companies that already have a culture of utilizing UC systems in their operations will be able to adjust much better as more and more governments are encouraging people to work from home.

In Force 21, we started using Zoom, a leading cloud-based UC system, when we started our overseas offices last year. We have our huddle rooms and conference rooms fitted with Zoom Room systems to facilitate seamless connectivity between all our regional offices. As we have already stopped all travel and have teams working at alternative locations and some teams from home, having this technology in place helps our operations to continue normally.

Do contact our sales representatives if you have requirements for implementing Zoom in your business, and we will be happy to do a free consultation and site survey for you.
sales@force21.cwtlimited.com

Jason Wei, AGM
Technology
dyjason@force21.cwtlimited.com